What is IT Support Services?
The heart of our business is our IT Support Services. We strive to always be there for our clients to first isolate what the issue is with their system and then, as quickly as possible, resolve it. We have a convenient Customer Portal on our website allowing our clients to email us their issues. Clients with remote support agents installed on their computers will have easy access to our help-desk right from their computer. In most cases, we can resolve our client’s issues remotely with reactive on-site support available when needed.
When onsite service is for a scheduled maintenance task, we will work with your staff to make it as convenient as possible for you within our regular hours of operation.
We are continually adding to our “How-To” and “Frequently Asked Questions” sections of our website, so check there frequently for tips on better ways to improve your computer experience.
To learn more about Premier IT Support and our IT Support Services Reno contact us online or call (775) 276-5544.